About Bristow & Sutor

What debt types do Bristow & Sutor recover?

We recover a variety of debts including Council Tax, Penalty Charge Notices, Non-Domestic Rates, and others including Sundry Debts - giving a broad range of expertise and knowledge.

Does Bristow & Sutor employ its own Enforcement Agents?

Unlike some operators, we only use our own agents - all of whom are directly employed. We therefore take full ownership of our team’s methods and results, ensuring consistently high levels of service and quality, very low levels of complaints, and excellent collection rates.

How does Bristow & Sutor deal with complaints?

We are proud to say that we receive very few complaints. When we do receive them, we recognise the need for a serious and highly efficient investigation process which is conducted by our independent Compliance Department.

What is Bristow & Sutor’s geographic coverage?

Our nationwide coverage using remote agents means that we can meet your revenue collection requirements wherever debtors are, whether locally or nationally.

What is the relationship between Bristow & Sutor and Councils?

We work with our clients to provide the regular and comprehensive reporting and feedback required. Our customers praise the expert advice and care that our relationship managers provide, trusting us to work independently to save Council time.

Does Bristow & Sutor organise any events or training to onboard new clients?

We regularly invite our clients to attend a full day Client Web training and demo to ensure that we onboard them in the most efficient manner and make the process of sending cases as smooth as possible.

What is Bristow & Sutor’s collection performance?

We have a proven record of high and consistent collection rates.