Clients

How do you keep clients informed?

We work with our clients to provide regular and comprehensive reporting and feedback, as required. Our customers praise the expert advice and care that our relationship managers provide, trusting us to work independently to save them time and money.

What is your approach to onboarding new clients?

Our experienced team uses a tried and tested process to onboard clients quickly and efficiently, ensuring that we are set to meet all your needs and follow all of your requirements.

What is your collection performance?

We have a proven industry-leading record of consistently high collection rates.

What type of system are you using to deal with cases?

Our bespoke market leading platform’s development is controlled in house. It gives Councils extensive reporting and instant case-control while avoiding the need for time-consuming calls and discussions. It provides a direct link to Enforcement Agents, giving instant control to Councils.