Taking good care of debtors is our priority, which is why we employ highly trained & experienced agents acting as our client’s custodians. All frontline staff are trained to use recognised techniques allowing them to identify potentially vulnerable debtors.
What is Bristow & Sutor’s approach to vulnerable debtors?
What is the debt recovery process that Bristow & Sutor follows?
Our recovery process follows three defined stages in the Taking Control of Goods Regulations: Compliance, Enforcement, and Sale or Disposal - all backed up by our 42 years’ of experience and fair treatment principles.
What type of technology are Bristow & Sutor’s agents using with debtors?
We have a bespoke smartphone app for EAs to manage cases allocated to them. They can view case history, record activity that they have taken, take secure payments, and more.