Enforcement agents work on behalf of creditors to recover the debts that they have been unable to collect.

Enforcement agents are empowered to take your goods and sell them by public auction to pay off your debt. This procedure is called “Taking Control of Goods.” You can prevent this by paying in full, or by agreeing and completing a payment plan.

If you have received a letter from us but you are not the person named on the correspondence please complete the 'not the named person' form or contact the office. Please click 'Read More' for a link to this form.

The civil enforcement industry doesn’t have a formal regulatory body, however Bristow & Sutor aim to lead the way in ensuring we behave fairly and professionally.

We’re continually striving to improve our service, and we welcome your feedback. You can make a complaint via any of the communication channels listed on the Contact Us page, or email us at [email protected]. Click Read More for our full Complaints Policy.