Our services

Online Training Sessions

Introducing our new and improved, bookable online training sessions! For bespoke training requests, please contact us.

Available Sessions

Hand hearts

Vulnerability Training

How to identify, assess and support vulnerable customers effectively, available monthly.

23rd August 2022 @ 14:00
20th September 2022 @ 14:00


Three Stages of Recovery

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Thursday 25th August @ 14:30

Wednesday 21st September @ 10:30


Powerful Collection

The different styles of approach and how they work to maximise collections. 

Tuesday 23rd August @ 10:30

Thursday 15th September @ 10:30



Difficult Callers

Insights into emotional intelligence, telephone manner and positive call handling.

Thursday 18th August @ 10:30

Thursday 22nd September @ 14:30


ClientWeb Training Sessions

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Please contact [email protected] so that we can set up the most suitable session for you or your teams.

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