Our services

Online Training Sessions

Introducing our new and improved, bookable online training sessions! For bespoke training requests, please contact us.

Available Sessions

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Vulnerability Training

How to identify, assess and support vulnerable customers effectively, available monthly.

23rd August 2022 @ 14:00
20th September 2022 @ 14:00

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Three Stages of Recovery

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Thursday 25th August @ 14:30

Wednesday 21st September @ 10:30

 

Powerful Collection

The different styles of approach and how they work to maximise collections. 

Tuesday 23rd August @ 10:30

Thursday 15th September @ 10:30

 

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Difficult Callers

Insights into emotional intelligence, telephone manner and positive call handling.

Thursday 18th August @ 10:30

Thursday 22nd September @ 14:30

Education

ClientWeb Training Sessions

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Please contact [email protected] so that we can set up the most suitable session for you or your teams.

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