Our services

Online Training Sessions

Introducing our new and improved, bookable online training sessions! Please contact [email protected] so that we can set up the most suitable session for you or your teams.

Available Sessions

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Vulnerability Training

How to identify, assess and support vulnerable customers effectively, available monthly.

Tuesday 28th November @ 14:00

Monday 18th December @ 14:00

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Three Stages of Recovery

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Wednesday 22nd November @ 14:30

Thursday 14th December @ 10:30

Powerful Collection

The different styles of approach and how they work to maximise collections. 

Thursday 23rd November @ 10:30

Tuesday 12th December @ 14:30

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Difficult Callers

Insights into emotional intelligence, telephone manner and positive call handling.

Tuesday 21st November @ 10:30

Wednesday 13th December @ 1430

Education

ClientWeb Training Sessions

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Please contact your dedicated Client Solutions Manager to book

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