Our services

Online Training Sessions

Introducing our new and improved, bookable online training sessions! Please contact [email protected] so that we can set up the most suitable session for you or your teams.

Available Sessions

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Vulnerability Training

How to identify, assess and support vulnerable customers effectively, available monthly.

Tuesday 23rd April @ 2pm

Tuesday 28th May @ 2pm

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Three Stages of Recovery

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Tuesday 7th May @ 2pm

Wednesday 12th June @ 9:30am

Powerful Collection

The different styles of approach and how they work to maximise collections. 

Tuesday 14th May @ 9:30am

Wednesday 19th June @ 2pm

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Difficult Callers

Insights into emotional intelligence, telephone manner and positive call handling.

Tuesday 21st May @ 2pm

Wednesday 26th June @ 9:30am

Education

ClientWeb Training Sessions

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Please contact your dedicated Client Solutions Manager to book

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