Our services

Online Training Sessions

Introducing our new and improved, bookable online training sessions! Please contact [email protected] so that we can set up the most suitable session for you or your teams.

Available Sessions

Hand hearts

Vulnerability Training

How to identify, assess and support vulnerable customers effectively, available monthly.

Tuesday 23rd April @ 2pm

Tuesday 28th May @ 2pm


Three Stages of Recovery

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Tuesday 7th May @ 2pm

Wednesday 12th June @ 9:30am

Powerful Collection

The different styles of approach and how they work to maximise collections. 

Tuesday 14th May @ 9:30am

Wednesday 19th June @ 2pm


Difficult Callers

Insights into emotional intelligence, telephone manner and positive call handling.

Tuesday 21st May @ 2pm

Wednesday 26th June @ 9:30am


ClientWeb Training Sessions

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Please contact your dedicated Client Solutions Manager to book

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