Our services

Penalty Charge Notice (PCN) Recovery

All Warrants of Control recovered as a result of unpaid Penalty Charge Notices (PCNs).

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Our PCN Recovery Services


Warrant types

We can collect penalty charge notices issued in respect of parking contraventions, bus lane contraventions, moving traffic offences and low emission zones.

Moving Traffic

Persistent evaders

We can offer you a specialist team to deal with persistent evaders by working closely with your Civil Enforcement Officers.

Hand hearts


We have a specialist welfare team and work closely with the debt advice sector to protect vulnerable debtors and achieve positive outcomes for all parties.


Recycled cases

We can offer you guaranteed collection rates on the unsuccessful warrants you have received back from other Enforcement Agents to increase your parking income.



We have a fleet of ANPR vehicles which operate nationally to identify offending vehicles to increase collection rates.

"Essex County Council has been working with Bristow and Sutor as the company who act as enforcement agents, to collect unpaid bus lane/gate penalty charge notice fines, for the past two years. From the onset they ensured a good positive working relationship was built up between us, at all levels, from the account manager to the enforcement officers who work on the street, including a comprehensive visit to their offices to see their operation in action.

The debt collection rate that is currently being obtained is exceeding our expectations making the process very financially viable.

I would have no hesitation in recommending Bristow and Sutor to undertake debt collection duties."

Essex Highways
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