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Bristow & Sutor
Make a payment
Do you have an outstanding debt? Our secure, hassle-free payment portal makes the process easier than ever.
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Bristow & Sutor
We're hiring!
Following some recent successful contract wins, we are looking to strengthen our team through a number of varied roles.
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Bristow & Sutor
Firm, but fair & fully accountable
Directly employed local authority enforcement agents and an independent advisory board. Nationwide coverage. Positive client feedback.
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Online. In control. In the know.
By making a game-changing investment in new IT, we have fine-tuned the way we work. This has helped us create, develop and maintain our own portals, apps and debt recovery tools.
Bristow & Sutor Group handle over 3,250,000 cases per year
All of our local authority enforcement agents are directly employed and are based at strategic locations around the country. This means we can provide total control and coverage for every case.
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"Since working with Bristow & Sutor we have seen several service enhancements and new innovations which are of benefit to us and to the customer. We have been consulted on a number of occasions about new initiatives and invited to offer input and opinion, which has helped to forge a closer working relationship and a sense that Bristow & Sutor is a forward-thinking company that actually cares."
West Berkshire Council -
On our client portal...
“Client Web 3 looks great and will be very useful. I particularly like the fact the new system will allow us to set up arrangements directly, without having to call. I also like the features that enable us to view the enforcement agent on the case and the letters that have been sent to the customer. The app looks like it will be very useful to the customer too.”Newark & Sherwood District Council -
On our open days…
“Opens your eyes to the hard work that goes on behind the scenes and gives you a better idea of how Bristow & Sutor work. It is great to know they work so closely with debt advice agencies to assist our debtors. Overall, it was a very interesting and informative day.”Reigate and Banstead Borough Council -
On our IT innovation…
"We have seen a lot of exciting and innovative changes since working with Bristow & Sutor and all of them have been beneficial to the council and have further assisted debtors. We have been particularly impressed with the Debtor Portal and, more recently, the equivalent app which we can see has led to an increase in debtor contact and payment. The fact that the Debtor Portal is available 24/7 and across all web-based platforms, means it makes it easier for debtor contact and to set up payments. The app is intuitive and can be navigated easily without confusion and clutter. We are really impressed."Ryedale District Council
Innovating the debt recovery process
We constantly push the boundaries and adapt our technology to help improve debt recovery. Client Web 3 is our latest innovation designed by our experts to ensure you remain cool, calm and collected.
Social Responsibility
We operate to the highest standards and treat everybody with whom we come into contact with dignity and respect. Our use of directly employed Enforcement Agents means that we are responsible in law for their actions, and responsible to you.
Future Vision
We always have our eyes on the future, and are keen to push the boundaries and help professionalise not only our own business, but our industry as a whole, with new approaches and innovations.
Tech Innovation
We aim to lead the market by delivering the latest technology, with constant in-house development and dedicated IT support, led by a Chief Technical Officer with a history of driving technological transformation projects.