Bristow & Sutor

Make a payment to your case today

Enter your Case Reference to see your outstanding balance and payment options. This can be found at the top of the letter or email we have sent you.

Could you be Better Off? Check what you are entitled to with our budgeting and benefits calculator.

Maximise your income with this independent online calculator. Find out whether you could be receiving additional income, how to claim anything you might be entitled to, and how your benefits might be affected if you start work. Once you have completed your Better Off calculation, you can also receive personalised advice on how to reduce your expenditure from one of our team. Click “Send to Adviser” to start this conversation.

Try the Better Off Calculator
Could you be Better Off? Check what you are entitled to with our budgeting and benefits calculator. Could you be Better Off? Check what you are entitled to with our budgeting and benefits calculator.

We are here to help you with customers frequently asked questions

No jargon or words to sound smart. Just helping you understand your situation and how we can help you resolve your debt quickly, ethically, expertly and efficiently.

View all Customer FAQs
Resolving your debt

Resolving your debt

At Bristow & Sutor we act as a bridge between our clients and their customers to help resolve unpaid debt

Our aim today is to help you settle your unpaid debt, avoid any additional costs and the need for further action to be taken. The type of debt we are collecting is detailed in the correspondence you have received from Bristow & Sutor on behalf of our client.

We resolve different types of debt for local authorities and central government which enable the economy and our local communities to function sustainably and effectively.

We resolve the following debts:

Council Tax

Non-Domestic Rates

Penalty Charge Notices (PCNs)

Unpaid County Court Judgments

Sundry Debts

Making payment online

Making payment online

Option 1

Option 1 Option 1

Debit or Credit Card online

You can pay online right now. Enter your 11-digit Case Reference. Click ‘Look-up Case’. Click ‘Make a single payment’ and choose the ‘Pay by Card’ option.

Option 2

Option 2

Google Pay

You can make payments quickly and securely using Google Pay. Enter your 11-digit Case Reference. Click ‘Look-up Case’. Click ‘Make a single payment’ and choose Google Pay.

Option 3

Option 3

Apple Pay

You can make payments quickly and securely using Apple Pay. Enter your 11-digit Case Reference. Click ‘Look-up Case’. Click ‘Make a single payment’ and choose Apple Pay.

Making payment by phone

Making payment by phone

Debit or Credit Card by phone

If you wish to pay by phone, please call 0330 390 2010 and select the card payment option. Please have your card and 11-digit Case Reference ready. Your 11-digit Case Reference enables you to use this automated payment service 24 hours a day.

Recurring card payment

Recurring card payment

Setting up a recurring card payment

This is available subject to certain conditions. Please call 0330 390 2010 to speak to one of our contact centre agents, ensuring you quote your name, address, and Bristow & Sutor Reference or your Case Reference with all payments.

Please note, if you are making a part payment, we will not cease action unless we have discussed and agreed a payment plan with you. If you are unsure whether this applies to you, please contact us on 0330 390 2010.