Bristow & Sutor
Online Training Sessions

Online Training

You can book attendance at our online training sessions below. Please note that you must register to attend; anyone who has not registered will not be admitted into the session.

Our bookable online training sessions

Identifying and Supporting Vulnerable Customers

Online Training Sessions

Identifying and Supporting Vulnerable Customers

We pursue the highest standards of ethics and professionalism, always acting in strict compliance with the law and our clients’ guidelines.

Wednesday 27th August @ 2pm

Wednesday 24th September @ 2pm

Three Stages of Recovery Action

Online Training Sessions

Three Stages of Recovery Action

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Thursday 21st August @ 9:30am

Thursday 25th September @ 2pm

Powerful Collection Techniques

Online Training Sessions

Powerful Collection Techniques

The different styles of approach and how they work to maximise collections.

Tuesday 26th August @ 2pm

Thursday 18th September @ 9:30am

Handling Difficult Calls

Online Training Sessions

Handling Difficult Calls

Insights into emotional intelligence, telephone manner and positive call handling.

Thursday 28th August @ 9:30am

Tuesday 9th September @ 2pm

Client Web user training

Online Training Sessions

Client Web user training

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Please contact your dedicated Client Solutions Manager to book

If you would like to discuss training with us, or if you have any problems booking onto the sessions, then please email us so we can support you.